Introduction
These Terms of Use govern your access to and use of qnectra.com, operated by Qnèctra LLC ("Qnèctra," "we," or "us"). By accessing or using the site, you agree to be bound by these terms. If you disagree with any part of these terms, do not use the site.
Use of the Site
qnectra.com is an informational and marketing site for Qnèctra LLC, a solo AI transformation and operational architecture consulting practice. The site provides information about services, publishes content, and allows prospective clients to make contact.
You may use qnectra.com for lawful purposes only. You agree not to:
- Violate any applicable federal, state, local, or international law or regulation
- Attempt to impersonate Qnèctra, Chris Étienne, or any other person or entity
- Transmit unsolicited advertising or promotional material
- Interfere with or disrupt the site, its infrastructure, or connected networks
- Use automated means — bots, scrapers, or spiders — to access the site without prior written permission
- Upload or transmit malicious code, viruses, or software intended to cause harm
- Collect or harvest personal information of other site visitors
Intellectual Property
The content, design, and functionality of qnectra.com — including all text, graphics, logos, frameworks, and methodologies — are the exclusive property of Qnèctra LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.
The following marks are trademarks of Qnèctra LLC:
- Q-Consult™
- Q-Engage™
- Q-Advise™
- AIPOEF™ (AI-Powered Operational Excellence™ Framework)
- The Qnèctra Systems Brief™
None of the content on qnectra.com may be reproduced, distributed, modified, or used to create derivative works without the prior written consent of Qnèctra LLC. You may link to qnectra.com without prior permission, provided the link does not misrepresent Qnèctra or its content.
Third-Party Links and Services
qnectra.com may contain links to third-party websites or services not owned or controlled by Qnèctra. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We do not endorse any third-party site or service.
When you leave qnectra.com by clicking an external link, you are subject to the terms and policies of that external site.
The only third-party service currently integrated into qnectra.com is Google Analytics 4, used for traffic measurement. See our Privacy Policy and Cookies Policy for detail.
Newsletter
The Qnèctra Systems Brief™ is a monthly newsletter published by Qnèctra LLC. By subscribing, you consent to receive the newsletter at the email address you provide. All newsletter content is the intellectual property of Qnèctra LLC. You may unsubscribe at any time via the link included in any issue.
Informational Content
The content published on qnectra.com — including articles, frameworks, and methodology descriptions — is for informational purposes only. It does not constitute professional consulting, legal, financial, or operational advice. Engaging Qnèctra's services requires a separate written agreement.
Disclaimer of Warranties
qnectra.com and its content are provided "as is" and "as available" without warranties of any kind, express or implied. Qnèctra LLC disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by law, Qnèctra LLC's aggregate liability arising out of or related to your use of qnectra.com is capped at USD $100 or the fees you paid to Qnèctra LLC in the 12 months preceding the claim, whichever is greater.
In no event shall Qnèctra LLC be liable for indirect, incidental, special, consequential, or punitive damages — including loss of data, profits, or goodwill — arising out of your use of or inability to use the site, even if advised of the possibility of such damages.
Some jurisdictions do not allow certain warranty exclusions or liability limitations; to the extent those restrictions apply, the relevant exclusions do not apply to you.
Indemnification
You agree to defend, indemnify, and hold harmless Qnèctra LLC from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of your use of qnectra.com, your violation of these Terms, or your infringement of any third-party right.
Force Majeure
Qnèctra LLC is not liable for any delay or failure caused by circumstances beyond our reasonable control, including natural disasters, government actions, internet or telecommunications outages, cyberattacks affecting third-party services, or other events outside our control.
Governing Law
These Terms are governed by the laws of the State of New York, United States, without regard to its conflict of law provisions. Any dispute not resolved through the process below shall be brought exclusively in the state or federal courts located in New York, NY.
Dispute Resolution
If you have a concern about qnectra.com or these Terms, contact us first at [email protected]. We will make a good-faith effort to resolve disputes informally before any formal proceeding is initiated.
If informal resolution fails, disputes shall be resolved through binding arbitration under applicable arbitration rules, except where prohibited by law. Both parties waive the right to a jury trial and the right to participate in class action proceedings. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights without first resorting to arbitration.
Changes to These Terms
We may update these Terms at any time. Material changes will be posted on this page with an updated effective date, and a notice may appear on the site. Continued use of qnectra.com after changes take effect constitutes acceptance of the revised Terms.
Contact
Questions about these Terms:
Email: [email protected]
We aim to respond within 5 business days.